You can file a labour complaint Dubai if you face workplace issues, such as unpaid wages, unfair dismissal, or contract violations.
The UAE Ministry of Human Resources and Emiratisation (MoHRE) provides official channels for resolving disputes between employees and employers.
If an amicable resolution is not reached, the case can be escalated to the Dubai Labour Court.
This guide explains how to file a labour complaint in Dubai in 2025 and the legal steps involved.
Contact our expert labor law firm in UAE. Click the WhatsApp icon below.
Table of Contents
Labour Complaint Dubai in Steps
Employees can report workplace issues by calling 80084 to MoHRE’s Labour Claims and Advisory Call Centre.
They can also file complaints online or via the MoHRE app.
To file a labour complaint, do the following:
1. Choose a Filing Method
You can file a labour complaint through different MoHRE service channels. The first option is to submit your complaint online by visiting the MoHRE website.
Alternatively, you can use the MoHRE mobile app, which is available for iOS and Android and can be downloaded from the App Store or Google Play.
Another way to file a complaint is by calling the Labour Claims and Advisory Call Centre at 80084, where a representative will assist you.
If you are a UAE citizen, you can also seek support by calling 600-590-000 for direct assistance.
2. Provide Required Information
When filing a complaint, you must provide your personal details, including your full name, Emirates ID number, passport number, and mobile number.
You will also need to submit your employer’s details, such as the company name, trade license number, and employer’s contact information.
Clearly describe the nature of your complaint, specifying the issue, such as unpaid salary for a certain number of months, unfair termination, or refusal to provide end-of-service benefits.
3. Verify Your Identity
For online or app submissions, MoHRE requires identity verification. After submitting your complaint, you will receive a One-Time Password (OTP) via SMS or email.
You must enter this OTP to confirm your identity before the complaint can be officially submitted and processed.
4. MoHRE Review & Mediation Process
Once your complaint is submitted, MoHRE assigns a legal officer from the Twa-fouq Dispute Resolution Centre to review your case.
MoHRE will then contact both you and your employer to attempt an amicable settlement.
If an agreement is not reached, MoHRE may schedule mediation sessions, during which both parties will receive an SMS notification with the meeting details.
Learn about Workplace Harassment Complaint in Dubai.
Escalation to the Dubai Labour Court
If mediation fails within 14 days, MoHRE will issue a referral letter (No Objection Certificate – NOC) for the case to be taken to the Dubai Labour Court.
- The referral memo summarizes the dispute and arguments from both sides.
- This document is required before the court will officially register the case.
- The complaint will proceed through the Dubai judicial system, following legal procedures.
Read about the Dubai Court Labour Case Inquiry.
Legal Services Related to Labour Complaints in Dubai
Labour disputes can be complex, and having an experienced labour lawyer can strengthen your case.
Our labor lawyer in Dubai provides specialized legal services for employees and employers involved in labour complaints in Dubai.
Our labour complaint Dubai Services Include:
- Legal Consultation: Advice on rights, employer obligations, and best legal options.
- Complaint Filing Assistance: Preparing and submitting complaints to MoHRE.
- Mediation Support: Representation during MoHRE’s dispute resolution process.
- Labour Court Representation: Handling legal proceedings if the case escalates.
- Unpaid Wage Recovery: Filing claims for unpaid salaries, benefits, and end-of-service dues.
- Wrongful Termination Cases: Legal action for unfair dismissal and breach of contract.
FAQs about Labor Claims in Dubai
Conclusion.
Filing a labour complaint in Dubai is a structured process handled by MoHRE, with an option to escalate the case to the Dubai Labour Court if mediation fails.
Whether you are dealing with unpaid salaries, unfair termination, or contract disputes, seeking legal support can improve your chances of a fair resolution.
For legal advice or representation in labour disputes, contact our experienced Dubai labour lawyers today.
Contact our labor law firm in UAE for expert help. Click the Whatsapp icon below.
A legal consultant specializing in UAE labor law. He regularly publishes articles on the website and writes on various areas of UAE law, with a specific focus on labor law.
